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❓ Got Questions?

Frequently Asked Questions

Everything you need to know about CrabFun Sniper. Can't find what you're looking for? Contact our support team.

General

What is CrabFun Sniper and how does it work? +

CrabFun Sniper is an advanced AI-powered trading bot specifically designed for trading on the Solana blockchain's pump.fun platform. It uses machine learning algorithms to detect new token launches, analyze patterns, and execute trades with extremely low latency (<10ms). The bot monitors on-chain transactions in real-time and automatically buys or sells tokens based on your configured strategy — including entry points, exit points, stop-losses, and take-profit levels.

How fast is the trading execution? +

Our bot executes trades in under 10 milliseconds, making it one of the fastest on the market. We achieve this through optimized RPC connections, priority fee management, and co-located servers near Solana validators. This speed advantage is crucial for sniping new token launches where timing can be the difference between profit and loss.

Is my wallet safe and secure? +

Absolutely. We never store your private keys on our servers. All trades are signed locally on your device, and we use read-only wallet connections for monitoring. Your funds remain in your own wallet at all times. Our codebase is fully open-source so you can verify the security yourself. Additionally, our smart contracts have been audited by leading blockchain security firms.

Trading

What is the minimum investment required? +

There is no minimum investment required to start using CrabFun Sniper. You can configure your trade sizes as small as 0.01 SOL per trade. However, we recommend starting with at least 1-2 SOL to cover transaction fees and have enough capital to diversify across multiple trades. Our Free tier allows you to test the platform with no subscription cost.

What are the success rates and expected returns? +

Our AI model achieves a historical success rate of approximately 85% on snipes. However, past performance does not guarantee future results. Actual returns depend on market conditions, your strategy configuration, trade size, and risk management settings. We provide detailed analytics and backtesting tools so you can evaluate performance before committing real capital. Always trade responsibly and never invest more than you can afford to lose.

Can I use the bot on mobile devices? +

Yes! Our web dashboard is fully responsive and works on smartphones and tablets. You can monitor trades, adjust settings, and view analytics on the go. For the best sniping performance, we recommend running the bot on a desktop or VPS, as mobile connections may introduce additional latency. You can set up the bot on a VPS and manage it remotely from your phone.

Pricing & Plans

Can I upgrade or downgrade my plan at any time? +

Yes, you can change your plan at any time. When upgrading, you'll receive a prorated credit for the remaining time on your current plan. When downgrading, the change takes effect at the start of your next billing cycle. Visit the Pricing page to compare all available plans.

What payment methods do you accept? +

We accept payments in SOL, USDC, and other major Solana SPL tokens directly from your wallet. We also support credit card payments through our payment processor. All crypto payments are processed instantly, while card payments take a few minutes to verify.

Is there a money-back guarantee? +

We offer a 7-day money-back guarantee on all paid plans. If you're not satisfied with the service within the first 7 days, contact our support team for a full refund — no questions asked. We also offer a Free tier so you can try before you buy.

Technical

What RPC endpoints do you support? +

We support all major Solana RPC providers including Helius, QuickNode, Alchemy, and Triton. You can also use your own custom RPC endpoint. For optimal performance, we recommend using a dedicated RPC endpoint rather than shared public ones. Our Pro tier and above include access to our premium low-latency RPC infrastructure.

Is the source code really open? +

Yes, our entire codebase is publicly available and auditable. You can view the source code on our Source Code page. We believe in transparency and trust — you can verify exactly how the bot works, review the smart contracts, and even contribute improvements. Open source means the community holds us accountable.

Still Have Questions?

Our support team is available 24/7 to help you get started and answer any questions you may have.